REPAIRS

Free Shipping

At Syna, we ensure your jewelry is delivered with the same care and attention it was crafted with. We offer free shipping with no hassle. From our hands to yours, the journey is on us. For international customers, please note that all sales are final.

Orders within the United States typically ship within ten business days. Need your piece by a specific date? Just let us know at info@synajewels.com, and we will do our best to meet your timeline.

We use trusted carriers such as FedEx, UPS, or USPS for U.S. shipments. International orders are primarily shipped via FedEx or a local partner, depending on the destination. For more information, please refer to our Shipping and Returns policy.

Easy Returns

At Syna, we believe in love at first sight—but we also understand that sometimes, a second look is needed. That’s why we give you seven days to fall in love with your piece. If it is not the perfect match, contact us at info@synajewels.com for an effortless, no-questions-asked return.

To be eligible for returns, the item must be in its original condition, complete with jewelry tags and packaging. Please note that special orders and custom-engraved pieces are not eligible for returns or refunds. All orders placed outside the US are not returnable. For more information, please refer to our Shipping and Returns policy.

Beautiful Packaging

Each Syna creation is thoughtfully presented in our luxurious burgundy box, lined with a soft dusty-pink velvet interior designed to carefully carry your piece. The box’s removable inserts make it a timeless keepsake for storing other treasures. For added privacy, your order is shipped in a discreet, unbranded package—our little secret until you are ready for the big reveal.

For charms, we tuck them into our signature soft burgundy velvet Syna pouch—a perfect blend of elegance and practicality because even the tiniest treasures deserve the finest treatment.

Complimentary Shipping & Fuss-Free Returns I Need help? Call or Text 201-336-4132.

REPAIRS

We want you to enjoy your Syna jewelry for years to come. Should your piece ever need servicing, you can entrust our specialists with repairing it to preserve its beauty and longevity. Simply bring your item to the Syna authorized retailer you bought the piece from and they will send it to us on your behalf.

You also have the option to mail your item directly to us. To begin, please email us some pictures of your piece to info@synajewels.com so that one of our repair specialist can evaluate and get in touch with you. The evaluation may take up to two weeks, after which we will contact you to discuss any service fees. Upon confirmation, we will ask you to ship the piece to us to process the repairs. Please note that we understand that things happen, and we are always there to help you.

Let's
Chat

SYNAJEWELS is a Registered Trademark of SYNAJEWELS.

/* if no javascript: get back ATC button */ body:not(.spo-loaded) [data-shopify="payment-button"], body:not(.spo-loaded).template-product form[action="/cart/add"] [type=submit], body:not(.spo-loaded).template-collection form[action="/cart/add"] [type=submit], body:not(.spo-loaded).template-index form[action="/cart/add"] [type=submit], body:not(.spo-loaded) form[action="/cart/add"] [type=submit] {opacity: 1; pointer-events: all} body:not(.spo-loaded) form[action^="/cart"]:not([action^="/cart/add"]):not(#currency_form) button, body:not(.spo-loaded) form[action^="/cart"]:not([action^="/cart/add"]):not(#currency_form) input[type="submit"], body:not(.spo-loaded) form[action^="/cart"]:not([action^="/cart/add"]):not(#currency_form) input[type="button"], body:not(.spo-loaded) [name="checkout"], body:not(.spo-loaded) [name="goto_pp"], body:not(.spo-loaded) [name="goto_amazon_payments"] {opacity: 1; pointer-events: all}

Questions?We’re here for you.

Questions?
We’re here for you.