All products that are not available on the website can be made available as a special order, with a lead time of approximately 10 weeks depending on the piece.
Please contact us at info@synajewels.com for more information about how to place special orders or for the status of sold out products
Yes! We would love to welcome you to try our pieces at any of our authorized retailers near you. If they do not carry that piece, we can make it available for you to try on. Please contact us at info@synajewels.com to find a Syna authorized retailer near you.
Please refer to the size charts located next to the area where you can select a size for a Syna design. We also offer the printable size guides to make it easier to find your size.
If you require a size not shown or you do not know your size, please contact info@synajewels.com, we will be happy to help. We can send you a complimentary sizer for you to determine the correct size before making your purchase.
Yes, we offer resizing on most of our rings and bracelets, with some exceptions depending on the piece. Please contact us at info@synajewels.com for your enquiry.
No, you do not need to create an account to make a purchase. At the checkout, you can simply proceed as a guest. However, creating an account will give you exclusive access to new arrivals, style guides, secret sales and all things Syna.
We accept most credit and debit cards, as well as payments through PayPal. Please do contact us at info@synajewels.com if you prefer to pay via check or bank transfer.
A refund will post to your Affirm account once we process your return. For most orders, Affirm will not charge you as long as your order is returned within 30 days of the date your order was placed. If your return is processed after 30 days, you will be charged for the interest for your loan up until the return. In the event that you return only part of your order, the amount of the merchandise that you returned, along with applicable taxes and fees, will be refunded to your Affirm account, and you will be responsible for paying off the balance with Affirm. If you have any questions for Affirm on the management of your Affirm account, please contact help@affirm.com or call 1-855-423-3729 to connect with their customer care team.
