At Syna, we ensure your jewelry is delivered with the same care and attention it was crafted with. We offer free shipping with no hassle. From our hands to yours, the journey is on us.
For international customers, please note that all sales are final.
Orders within the United States typically ship within ten business days. Need your piece by a specific date? Just let us know at info@synajewels.com, and we will do our best to meet your timeline.
We use trusted carriers such as FedEx, UPS, or USPS for U.S. shipments. International orders are primarily shipped via FedEx or a local partner, depending on the destination. For more information, please refer to our Shipping and Returns policy.
Easy Returns
At Syna, we believe in love at first sight—but we also understand that sometimes,
a second look is needed. That’s why we give you seven days to fall in love with your piece.
If it is not the perfect match, contact us at info@synajewels.com for an effortless, no-questions-asked return.
To be eligible for returns, the item must be in its original condition, complete with jewelry tags and packaging. Please note that special orders and custom-engraved pieces are not eligible for returns or refunds. All orders placed outside the US are not returnable. For more information, please refer to our Shipping and Returns policy.
Beautiful Packaging
Each Syna creation is thoughtfully presented in our luxurious burgundy box, lined with a soft dusty-pink velvet interior designed to carefully carry your piece. The box’s removable inserts make it a timeless keepsake for storing other treasures. For added privacy, your order is shipped in a discreet, unbranded package—our little secret until you are ready for the big reveal.
For charms, we tuck them into our signature soft burgundy velvet Syna pouch—a perfect blend of elegance and practicality because even the tiniest treasures deserve the finest treatment.
Complimentary Shipping & Fuss-Free Returns I Need help? Call or Text 201-336-4132.
FREQUENTLY ASKED QUESTIONS
FAQ
All products that are not available on the website can be made available as a special order, with a lead time of approximately 10 weeks depending on the piece.
Please contact us at info@synajewels.com for more information about how to place special orders or for the status of sold out products
Yes! We would love to welcome you to try our pieces at any of our authorized retailers near you. If they do not carry that piece, we can make it available for you to try on. Please contact us at info@synajewels.com to find a Syna authorized retailer near you.
Please refer to the size charts located next to the area where you can select a size for a Syna design. We also offer the printable size guides to make it easier to find your size.
If you require a size not shown or you do not know your size, please contact info@synajewels.com, we will be happy to help. We can send you a complimentary sizer for you to determine the correct size before making your purchase.
Yes, we offer resizing on most of our rings and bracelets, with some exceptions depending on the piece. Please contact us at info@synajewels.com for your enquiry.
No, you do not need to create an account to make a purchase. At the checkout, you can simply proceed as a guest. However, creating an account will give you exclusive access to new arrivals, style guides, secret sales and all things Syna.
We accept most credit and debit cards, as well as payments through PayPal. Please do contact us at info@synajewels.com if you prefer to pay via check or bank transfer.
